Help & Customer Service
At the airport
Baggage
Booking a Flight
Bundles and Additional Services
Changes, Cancellations & Refunds
Documents
Passenger details
Special servicesChanges, Cancellations & Refunds
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Requesting a refund
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Requesting a change
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Cancellation within 24 hours of booking
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Voluntary cancellations beyond 24 hours
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Refunds due to a schedule change or flight cancellation
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Voluntary changes beyond 24 hours
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Time frame for funds return
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Changes within 24 hours of booking
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Changes due to a schedule change or flight cancellation
Frequently asked questions
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